Royal Oak Casino is constantly investigating situations and cases to protect those who shouldn’t gamble.
Gaming addiction and protection of minors is our top priority.
Despite the fact that gambling is offered for recreational purposes, it appears that some individuals are having trouble follow that and they can create an addiction that will cause issues to their lives. Players found to be suffering from gaming addiction are forbidden from further participation in our gaming services. Also, we are providing with contact details of organisations where they can receive professional advice and support.
PROTECTION OF MINORS
Royal Oak Casino does not allow minors (persons under the age of 18) to participate in games and place bets. That’s why the confirmation of all our customers date of birth upon registration is required. Royal Oak Casino considers the issue of minors taking part in games and betting very seriously.
Time Out enables you to take a short break from playing with us. To enable Time Out, please contact our Customer Support via Email with your request.
Alternatively, you may feel you need a longer break from gambling; in that case you can choose to self exclude. Self Exclusion means that your Royal Oak Casino account will remain closed for up to 3 months. To enable self Exclusion, please contact our Customer Support via Email with your request.
Please contact us if you require any further information or assistance on Self Exclusion or Time Out options.